Introduction
This Terms of Service document governs your use of the Website and its services. We also provide other policies such as Privacy Policy, Cookie Policy, and Payment and Refund Policy. These Terms may be updated, and if changes are significant, we may notify you. New terms will take effect 14 days after publication. Disputes may be resolved through arbitration to avoid lengthy and costly court procedures.
PLEASE READ THIS DOCUMENT CAREFULLY BEFORE USING THE WEBSITE. THIS DOCUMENT IS A BINDING CONTRACT BETWEEN THE USER AND US.
These Terms govern the relations between the parties concerning the use of the Website and its services (collectively, the "Services").
The following documents are incorporated by reference:
Please note that this list may be updated at any time. Regularly check the Website for updates.
The Terms contain a BINDING ARBITRATION PROVISION and a CLASS ACTION WAIVER, disclaimers of warranties, and limitations of liability.
2.1 Eligibility
You must be at least 18 years old to use the Website.
2.2 Registration
Registration is free. You will need to provide certain information, such as your email address, username, password, gender, and date of birth. You can also register using your Google account.
2.3 Profile Restrictions
You must use your real name. Impersonation of others or use of offensive language in your profile is prohibited. No personal contact information should be included in your profile. Violating these rules may result in account deletion or other penalties.
2.4 Commercial Use of the Website
The Website is for personal use only and may not be used for any commercial purposes.
2.5 Third-Parties and this Agreement
You cannot transfer your rights or obligations under these Terms to anyone else. However, we reserve the right to transfer or assign our rights and obligations.
3. Paid Features
Certain features of the Website are paid, including online chatting, sending virtual gifts, and more. Prices for these features are displayed on the relevant pages.
Note: Some users may have access to paid features free of charge.
We use a credit system for paid features. Credits are purchased with real currency but cannot be exchanged for actual money. The only way to use credits is within the Website's services.
For full details on payments, refer to the Payment and Refund Policy.
5.1 User Representations
Users must ensure that they comply with the laws, provide accurate information, and are not involved in any illegal activities.
5.2 Prohibited Activities
Certain actions are prohibited, including but not limited to:
Violations may result in account termination.
6.1 General
You are responsible for the security of your account and must ensure your login details remain confidential. We are not responsible for any loss due to unauthorized access to your account.
6.2 Unauthorized Data Interception
We strive to protect your data, but we are not liable for any unauthorized interception of your personal information by third parties.
7.1 General Rule
The Website is not responsible for the interactions between users. Users should exercise caution, especially when sharing personal or sensitive information.
7.2 Content Reliability
User-generated content may not be accurate, and the Website is not liable for any reliance on this content.
8.1 Electronic Communication
All communication between users and the Website is considered official and binding, even if conducted electronically.
8.2 Messages and Calls
You may receive SMS or calls related to account activities. The Website is not responsible for any fees charged by your service provider.
We respect your privacy. Please refer to the Privacy Policy for detailed information about how we handle your personal information.
10.1 General Provisions
We may terminate or block your account if you violate the Terms. You can also request to delete your account.
10.2 Restoring Access
To restore access to a suspended account, you may be required to undergo identity verification.
10.3 Death or Disability
In the event of death or disability, a user’s legal representative may request account termination.
The Website may contain links to third-party websites. We are not responsible for the content or actions of these third-party websites. Users engage with third parties at their own risk.
12.1 Intellectual Property
The Website and its content are protected by intellectual property laws. Users are granted a limited license to use the services but may not reproduce or distribute any content without permission.
12.2 Infringement Reporting
If you believe your intellectual property rights have been infringed, you may submit a report in accordance with the guidelines provided by the Website.
1. General Provisions
1.1. This Payment and Refund Policy (the “Policy”) governs your payment interactions with the platform. These terms are additional to the Terms of Service and form part of your agreement with us.
1.2. Please read this Policy carefully, especially Section 5 regarding refunds. You may want to save a copy of the Policy for future reference. If you have any questions, please contact customer support.
1.3. We may amend this Policy from time to time, and any amendments will become effective when posted on the platform without prior notice.
1.4. Capitalized terms in this Policy have the following meanings:
2. Paid Services
2.1. The platform offers both free and paid services. You can use the free services once you register, but Credits are needed for paid features.
2.2. Whenever you use paid features, your account balance decreases by the amount required. You can find pricing details on the Credits or Pricing page.
2.3. Paid services are categorized into two types: action-based (charged for each action) and time-dependent (charged over a set period, such as per minute).
2.4. We may adjust the pricing of paid services or make previously free features payable.
3. Credits
3.1. Credits are purchased with real money, and various payment methods such as credit/debit cards, Google Pay, and PayPal may be used. Prepaid and gift cards are not accepted.
3.2. Payments are processed by third-party providers, and their availability may vary.
3.3. Payments are typically processed in U.S. dollars, but depending on your location, other currencies may apply. Your payment provider may charge additional fees, which we do not control.
3.4. The platform may be unavailable in specific regions, and you may not be able to top up your account in such areas.
3.5. We may occasionally add free Credits to your account. These are non-refundable.
3.6. By using Credits, you acknowledge they are not legal tender and have no value outside of the platform. You do not own Credits, and they are for personal use only.
3-A. Subscription
(This section applies to certain users who are offered a subscription model for Credits.)
3A.1. The platform may offer subscription packages for Credits, allowing you to receive Credits regularly through recurring payments.
3A.2. Users can manage subscription packages and opt in or out as desired.
3A.3. Subscription renewals occur automatically, and payment methods are charged until the subscription is canceled.
3A.4. Users can cancel their subscription before the next billing period.
3-B. Chat Gems
3B.1. Chat Gems may be provided as a bonus when purchasing Credits. Chat Gems can only be used for chatting on the platform and are non-refundable.
3B.2. Chat Gems have no monetary value and cannot be exchanged for Credits.
4. Automatic Top-ups
4.1. The platform may offer automatic top-ups to maintain your account balance, ensuring uninterrupted use of services.
4.2. Users can enable or disable Automatic Top-ups via their account settings.
5. Refunds
5.1. Please review this section carefully, as refunds are subject to this Policy.
5.2. In most cases, purchases on the platform (including Credits) are non-refundable. Exceptions are outlined below.
5.3. Two types of refunds are available:
Legal Refunds
5.4. Users residing in certain regions, such as the EU or EEA, may have a right to a refund within 14 days after registration, provided they haven't started using paid services.
5.5. Some U.S. states allow users to cancel transactions within three business days. If applicable, these refunds will be processed upon request.
Optional Refunds
5.6. Refunds that do not fall under legal obligations are granted at our discretion.
5.7. Refund requests related to unspent Credits may be considered under specific circumstances, such as accidental purchases.
5.10. Refund requests related to spent Credits will generally not be accepted, unless due to platform service issues, scam or fraud suspicions, or unauthorized transactions.
5.12. Refund requests must be submitted within 120 days for card payments and 180 days for PayPal payments.
6. Contact Information
If you have any questions regarding this Policy or need assistance, please contact customer support.